When your account sends a lot of email in a short period of time, you may get an email from us asking what the sending is for. We ask because sending a lot of email quickly (more than 400 emails in a 48 hour period) can get Thundermail flagged as spam, and that affects every Thundermail customer, not just the account that sent the messages.
What happens next?
- Reply to our email and explain the sending activity.
- If we don’t hear back, we’ll follow up the next business day at the recovery email address on your account.
- If the sending activity continues, we may remove access to your account and end your services.
Are your messages going to your recipients’ spam folders instead? See Why are my outgoing Thundermail messages being marked as spam?
Thundermail is currently in beta. See something missing or incorrect in our instructions? Did you find a bug or have a great feature idea? Please let us know!