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How do I change my recovery email address?

You cannot change your recovery email address in the dashboard yourself at this time. 

How to request an update

For security and account verification, you must use your @thundermail.com address on the form:

  1. Log into accounts.tb.pro
  2. Open our account contact form
  3. Include the new recovery email address you would like to set

Important note for Multi-Factor Authentication (MFA)

Your recovery email is separate from your MFA recovery codes. If you have an authenticator app enabled and lose both your device and your recovery codes, Support cannot restore access to your account, even with a verified recovery email on file. 

Always keep your recovery codes stored safely in more than one place.

Thundermail is currently in beta. See something missing or incorrect in our instructions? Did you find a bug or have a great feature idea? Please let us know!

 

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