Troubleshooting

Help! I see a blank screen when adding my Thundermail account

  These instructions are valid only for Thunderbird 152 and older. For Thun...

Why Won’t My Client Connect to Thundermail?

When setting up Thundermail in your client, you may see an error such as “Cou...

Why are Safe Incoming Messages Being Marked as Spam?

It can be confusing when you discover that some of the incoming emails you ar...

Why are My Outgoing Thundermail Messages Being Marked as Spam?

It’s definitely frustrating when you find out that some of your outgoing mess...

Email Delivery Errors

It’s never fun to see an email bounce back to you with an error!We’ve made th...

Known Issues (Thundermail)

Thanks for your patience while we eliminate the bugs in our brand new Thunder...